Effective Date: November 12, 2024
At Blue Ocean Pool Service (collectively “Blue Ocean,” “we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, services, and marketing materials. By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
● Name
● Phone Number
● Email
● Address
● Service Request Type
Information Use
We use the information we collect for the following purposes:
● Provide and improve our pool services, including maintenance, repairs, renovations, and new pool construction.
● Communicate with you, respond to inquiries, and provide updates or promotional materials.
● Analyze website traffic and usage patterns to enhance our website’s functionality and user experience.
● Process payments and prevent fraud.
● Comply with legal obligations and protect our rights.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
● Trusted service providers who assist us in delivering our services (e.g., payment processors, email marketing platforms).
● Legal authorities when required by law or legal process.
● Business partners in the event of a merger, acquisition, or sale of assets.
● Phone numbers and SMS consent will never be shared with third parties or affiliates under any circumstances.
Your Choices
● Access and Correction: You can access and update your personal information by contacting us at hello@blueoceanps.co.
● Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in those emails.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, please be aware that no method of transmission over the internet is completely secure.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@blueoceanps.co.